Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of Cashy Casino and all services offered on this platform. By creating an account, you agree to be bound by these Terms. Please read them carefully before you start playing.
1. Operator
Cashy Casino (cashycasino.net) is operated by Gareton B.V. (“Company”, “we”, “us”, “our”), licensed and regulated by the Curaçao Gaming Authority under license number OGL/2024/165/0185.
2. Scope
These Terms apply to all users of the website and to all games, services, and promotions offered through the platform. By registering an account, you accept these Terms in their current version.
3. Registration and eligibility
- Registration is open only to individuals aged 18 or over, or the legal gambling age in your jurisdiction, whichever is higher.
- Only one account is permitted per person, household, and payment method (including crypto wallet). Duplicate accounts may result in account closure and forfeiture of funds.
- You must provide accurate and complete information when registering. False information may lead to account suspension.
- It’s your responsibility to ensure that participating in online gambling is legal where you live. We do not offer services in jurisdictions where online gambling is prohibited.
- We reserve the right to request identity verification (KYC) documents at any time, including before processing withdrawals.
4. Deposits and withdrawals
- Deposits and withdrawals can be made using the payment methods available on the platform, including supported cryptocurrencies and fiat currencies.
- Withdrawals are paid out to verified accounts or wallet addresses belonging to the account holder only.
- We may require full account verification before releasing a withdrawal.
- Crypto transactions are recorded on the blockchain and, once confirmed, cannot be reversed by us. Please double-check wallet addresses before sending funds.
- Processing times vary depending on the payment method used and are outlined on the relevant deposit/withdrawal page.
- Funds credited to your account in error remain the property of Cashy Casino and may be reversed at any time.
5. Bonuses and promotions
- All bonuses and promotions are subject to specific terms published on the relevant promotion page.
- Where a bonus is offered with no wagering requirement, full conditions (including any applicable caps or restrictions) will be published in plain language before you opt in.
- Misuse of bonuses — including through multiple accounts or exploiting promotional mechanics — may result in forfeiture of the bonus and any related winnings.
- We reserve the right to modify, suspend, or end any promotion at any time, and to exclude specific players from participation.
6. Fair play and provably fair technology
- Cashy Casino uses provably fair technology, allowing game outcomes to be independently verified.
- In the event of a discrepancy between what appears on your screen and the result recorded on our game server, the server record shall be treated as authoritative.
- Any suspected use of bots, exploits, or unfair play methods may result in account suspension and forfeiture of winnings.
7. Responsible gambling
We provide tools to help you stay in control of your play, including deposit limits, loss limits, time-outs, and self-exclusion. Details are available on our Responsible Gambling page. Use of this platform is at your own discretion and responsibility.
8. Account suspension and closure
- You may close your account at any time by contacting our support team.
- We reserve the right to suspend or close accounts found in breach of these Terms, or where fraud, money laundering, bonus abuse, or underage gambling is suspected.
- Where an account is closed due to a breach of these Terms, any remaining balance may be withheld to the extent permitted by law.
9. Intellectual property
All content on this website — including software, graphics, logos, and text — is the property of Gareton B.V. or its licensors and may not be copied or used without prior written consent.
10. Limitation of liability
- We are not liable for damages resulting from technical failures, internet outages, or events beyond our reasonable control.
- Our liability is limited, to the extent permitted by law, to cases of willful misconduct or gross negligence.
- We are not responsible for the content of external websites linked from our platform.
11. Complaints and dispute resolution
- If you have a complaint, contact our support team first via live chat or email — most issues are resolved directly at this stage.
- If your complaint isn’t resolved to your satisfaction, it will be escalated within our organization.
- Unresolved disputes may be referred to our licensing authority or to an alternative dispute resolution (ADR) service, where applicable.
12. Changes to these Terms
We may update these Terms at any time. You’ll be notified of any material changes, and continued use of the platform after changes take effect constitutes acceptance of the updated Terms.
13. Governing language
These Terms may be translated into other languages for convenience. In the event of any discrepancy, the English version shall prevail.
14. Governing law
These Terms are governed by the laws of Curaçao.
15. Contact
For any questions about these Terms, contact us at [email protected] or via live chat on our website.