Responsible Gambling

At Cashy Casino, we want gambling to stay what it’s meant to be: entertainment. We’re committed to giving our players the tools and information they need to stay in control of their play, and to recognize the signs when it might be time to step back.

Keep it in perspective

Gambling should never be seen as a way to make money, escape problems, or cover financial difficulties. Only ever wager what you can afford to lose, and set yourself limits before you start playing.

Some signs that gambling may be becoming a problem:

  • Spending more money or time gambling than you intended
  • Chasing losses by continuing to play
  • Gambling affecting your work, relationships, or daily responsibilities
  • Feeling anxious, irritable, or preoccupied when you’re not gambling
  • Borrowing money or using funds meant for essentials to keep playing

If any of this sounds familiar, we’d encourage you to use the tools below or reach out to one of the support organizations listed further down this page.

Tools to help you stay in control

Deposit Limits Set a daily, weekly, or monthly cap on how much you can deposit into your account. Once you hit your limit, further deposits won’t go through until the period resets.

Loss Limits Cap how much you’re able to lose over a set time period, giving you an extra layer of control beyond deposits alone.

Time-Outs Take a short break from your account — anywhere from 24 hours up to several weeks. Your account is temporarily locked for the duration you choose.

Self-Exclusion If you need a longer break, you can self-exclude from Cashy Casino for a fixed period or permanently. While self-excluded, you won’t be able to log in or receive marketing communications from us.

Reality Checks Enable session reminders that let you know how long you’ve been playing, so time doesn’t slip by unnoticed.

You can manage all of these tools directly from your account settings. If you’d rather not navigate it yourself, our support team is happy to set them up for you — just reach out via live chat.

Not sure if it’s a problem?

Ask yourself honestly:

  • Do I think about gambling often, even when I’m not doing it?
  • Have I tried to cut back before and found it difficult?
  • Do I hide how much I gamble from people close to me?

If you answered yes to more than one of these, it’s worth talking to one of the organizations below.

Underage Gambling

Cashy Casino is strictly for players aged 18 and over (or the legal gambling age in your jurisdiction, whichever is higher). We use identity verification (KYC) to help prevent underage access. Parents and guardians are encouraged to use parental control software on any shared devices.

Independent Support Organizations

If you feel your gambling is getting out of control, free and confidential help is available from independent organizations, including:

  • Gambling Therapy — free, multilingual support and advice: www.gamblingtherapy.org
  • GamCare — support, information, and a free helpline: www.gamcare.org.uk
  • National Council on Problem Gambling (US) — 24/7 confidential helpline: 1-800-522-4700

Depending on where you’re located, additional local support services may also be available — Gambling Therapy’s website can help point you to resources in your region.

Our commitment

Cashy Casino takes player protection seriously and continues to review our responsible gambling tools to keep them effective and easy to use. If you have any questions or want to set up limits on your account, our support team is available 24/7 via live chat or at [email protected]