Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal data Cashy Casino collects, how we use it, and what rights you have over it.
1. Who we are
Cashy Casino (cashycasino.net) is operated by Gareton B.V., licensed and regulated by the Curaçao Gaming Authority (license number OGL/2024/165/0185).
For any privacy-related questions, contact us at [email protected].
2. What data we collect
Depending on how you use our platform, we may collect:
- Identification data: name, date of birth, country of residence
- Contact data: email address, and phone number if provided
- Account and verification data: KYC documents (ID, proof of address) submitted during verification
- Transaction data: deposit and withdrawal history, wallet addresses, transaction hashes for crypto payments, and payment method details for fiat transactions
- Technical data: IP address, device and browser information, cookies
- Usage data: gameplay activity, login history, and communications with our support team
3. How we use your data
We process personal data for the following purposes:
| Purpose | Basis |
|---|---|
| Creating and managing your account, processing deposits/withdrawals | Performance of our agreement with you |
| Identity and age verification (KYC) | Legal and regulatory compliance |
| Preventing fraud, money laundering, and multi-accounting | Legal obligation / legitimate interest |
| Responding to support requests | Performance of our agreement with you |
| Sending marketing communications (where opted in) | Consent |
| Improving our platform and services | Legitimate interest |
4. Cookies
We use cookies and similar technologies to keep the site functioning properly, remember your preferences, and understand how players use our platform. You can manage cookie preferences through your browser settings or our cookie banner. Some cookies are essential for the site to work and can’t be disabled.
5. Crypto transactions
Because Cashy Casino supports cryptocurrency deposits and withdrawals, please note that blockchain transactions are, by their nature, recorded on a public ledger. While we don’t publicly link your wallet address to your identity, transaction data on the blockchain itself is outside our control and is not something we can delete.
6. Who we share data with
We may share your data with:
- Payment and crypto processing providers, to complete transactions
- Identity verification providers, to complete KYC checks
- Regulatory or law enforcement authorities, where legally required
- IT and hosting providers who support our platform
We don’t sell your personal data to third parties.
7. How long we keep your data
We retain personal data for as long as necessary to provide our services and to meet legal, regulatory, and anti-money-laundering obligations, even after account closure in some cases.
8. Your rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, where legally possible
- Object to or restrict certain processing
- Request a copy of your data in a portable format
- Withdraw consent for marketing at any time
To exercise any of these rights, contact us at [email protected]. Note that some data (e.g., KYC and transaction records) may need to be retained regardless of a deletion request, due to regulatory obligations.
9. Security
We use industry-standard security measures, including encryption, to protect your data from unauthorized access, loss, or misuse.
10. International data transfers
As an international platform, your data may be processed in countries other than your own. Where required, we take appropriate steps to ensure your data remains protected in line with applicable data protection standards.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page.